I want to give a shout out to Dave and Brian in the Accessories department for the outstanding and courteous... service they provided me. My appointment was at 3:30, but I arrived at 3:00 and expected to wait, to my surprise they took my car in right away and what I thought was wrong with it (and they had already ordered the part) was not what was wrong. It ended up just being a fuse. They fixed it for no charge and I was on my way home before my original appointment. I will recommend them for sure.read more
They put a truck topper on for me. The third break light never worked so I to redo the splices myself, works... now. They broke the connector for the tail light, it just barely plugs in enough. and the topper leaks around the rubber allowing water to get in the truck bed. They were fast at putting it on but I would watch them do it.read more
I called and got quoted for an install of tower speakers and amp. I provided the speakers and amp and had... blue ribbon install everything. When I dropped it off I told the audio shop where to mount the speakers. The next morning the installer called and it's a good thing because he didn't get the memo where to install the tower speakers and asked me if I wanted to run my amp to my full set up. I was under the impression that I would of kept zone control. As I told the installer I small kids and can't run all speakers at the same level. I also told them where to install the amp on the inside wall under the passenger seat. When I picked it up I found the amp installed on the wrong side under the passenger seat along with I lost zone control. When I question them about it they said it just wouldn't work. Brought it home and showed my wife. She was fully under impressed with how the install and zone control was lost.
When I got home and started digging around to see the install I felt the install was not top notch. There were cables that were electric taped and not clean at all. After I installed my own zone control I found there was a back feed and ground loop. Blue ribbon did try to fix it to their best and fix the install at no cost to me. So they do stand behind their work. However I still would not recommend them to get boat work done for audio. After getting my boat back for a second time and digging around my boat my marine rca cables went missing when called blue ribbon they tried to place the blame on me they did replace the cables however mine were marine grade and the ones they replaced with were not marine grade. I would 100% never refer anyone to get speaker work done by blue ribbon after this ordeal. I wish I would have taken my boat to aspen sound.read more
DO NOT PURCHASE STEREO COMPONENTS FROM THIS LOCATION! My grandson purchased a JVC Receiver with all the... necessary parts needed to replace the existing radio/stereo in his car. After installation, the sound was all garbled and the receiver did not work correctly. He took it out and reinstalled again to make sure all was correct. It still did not work right. He took the receiver and parts back to get a refund and they would not refund his money because the receiver and parts were opened. He now has a receiver and parts that he paid $260 for that don't work and they will not refund his money. The excuse of the items being opened is lame - how are you going to know it doesn't work if you don't open it. I am posting this negative review so this will not happen to anybody else and will also be notifying the Better Business Bureau.read more
Careless workmanship. Had a truck at Blue Ribbon to spray in a bed liner. In the process they scratched the... paint on the outside of the tailgate and and Nissan logo (photo attached). Brand new truck. You'd think an auto body shop would take better care of removed parts. You'd also think someone would check the work before it goes out the door. They also didn't reattach one of the tailgate cables.read more
(Update; called to ask about speaker repair/adjustment, and I was able to get in the same day! Didn't wait... maybe an hour on the main floor waiting area before the tech came out and handed me the keys that he was done! A simple adjustment was all it needed. Excellent follow-up service on their work. and Brian in the audio center was very open and transparent about what they offer as far as brands and possible alternatives to my acoustic preferences. Thanks guys, I appreciate it!)
Went here to get some speakers installed in my car front doors. Staff was nice enough. They seem to like to hide behind the counter though. 3 times in the door between initial walk - in and installation day, and only once was anyone at the front desk. The only person to greet us was a guy who looked like a manager, and his back was to us while on the computer both times.
In the audio section, I wasn't super blown away by the Powerbass speakers, but that seemed to be the only brand they carry. (Update; PowerBass and Kicker in-store, but they have access to a whole other tier of high end equipment) So I went for it anyway and had them installed along with the tweeters and crossover. A little more research found the exact same speakers elsewhere for less, but Blue Ribbon gives a 3-yr warranty vs the manufacturer 2-yr. So that was worth the extra price, especially in these below-zero winters that can really do a number on speakers!
Installer did a decent job hooking everything up. There was a small crack in the door panel up by the side mirror where they took apart the door. Not the end of the world, but it is worth noting. Driver side speakers sound like they're positioned differently than the passenger door - sitting in the passenger seat definitely sounds better.
I also had them throw in some sound dampening foam. It cuts down road noise, but it also cuts out any natural resonance the speakers may have sitting in the metal doors. I think that's what's making the driver side speakers sound weird. Just something to keep in mind in case you're looking to dampen your doors.read more
Travis, in accessories, is a great guy and a pleasure to work with. This place is the best!!! Fabulous... work and great knowledge. Travis makes it fun to fix up your rig!!! Go in and ask for Travis.
I recently worked with Travis, Paul and Steve and they were fabulous. My Toyota looks great and the new grill is awesome. Thanks fellas, you are the best.read more
I can't say enough good things about these guys. Extremely professional, incredible quality of work, very... reasonable prices. The staff are friendly and very communicative through the entire repair process. I definitely recommend these guys!read more
Hands down, THE best place to get most automotive services done in Western Montana. Great friendly staff,... knowledgeable techs, clean facility and competitively priced. I would recommend Blue Ribbon Auto Inc. to all my friends and family. Stand up owner, managers and all of their employees take pride in their craft. 5 STAR EXPERIENCE.read more
This highly professional establishment offers the highest quality work in the shortest possible time. They... treat the consumer with courtesy and respect... along with free bottled water. Blue Ribbon is worth your time in every respect. Strongly recommended.
Amazing workmanship and staff!
My wife and I were in town from Alabama, and we had a roof failure (look at... pictures) and Jim advised us and less than 1 hour later we were driving away! In short, if I need any body or accessory work I may just drive to Missoula from Alabama to have Blue Ribbon do it!read more